Privacy Policy
1. Introduction
Welcome to PDRTool.
We respect your privacy and are committed to protecting your personal information. Additionally, we apply strong security measures to safeguard your data. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you visit pdr-tool.com or purchase products from our online store.
This Privacy Policy applies to:
- Website visitors
- Registered customers
- People who sign up for newsletters
- Users of our services
We handle your personal data in accordance with applicable privacy laws, including GDPR (EU) and Ukrainian personal data protection law.
2. What Data We Collect Under This Privacy Policy
We collect personal data that you provide directly or that is collected automatically when you use the website:
a. Personal and Contact Data
– First and last name
– Email address
– Phone number
– Billing and shipping address
b. Account & Transaction Data
– Account login information
– Order history
– Payment details (card details are processed by secure third-party payment providers; PDRTool does not store full card data)
c. Technical and Usage Data
– IP address
– Browser type
– Device information
– Cookies and similar tracking technologies
d. Communications
This includes emails sent to our team, customer support inquiries, and newsletter subscription information.
3. How We Collect Data Under This Privacy Policy
We collect personal data when you create an account, place an order, contact customer support, subscribe to newsletters, or browse and interact with our website.
4. Why We Use Your Information
We use your personal data for order fulfillment and account management, customer communication regarding deliveries and support, website personalization and service improvement, newsletter distribution where consent has been provided, legal compliance, and fraud prevention and security protection.
5. Legal Basis for Processing (GDPR)
Processing is carried out based on your consent, contractual necessity for order fulfillment, legitimate interest such as fraud prevention, or compliance with legal obligations.
6. Cookies and Tracking Technologies
PDRTool uses cookies and similar tracking technologies to ensure that our website functions properly and to improve your overall browsing experience.
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors interact with our site and allow certain features to work correctly.
We use the following types of cookies:
Necessary Cookies
These cookies are essential for the website to operate properly. They enable core functions such as secure login, shopping cart functionality, and order processing. The website cannot function correctly without these cookies.
Functional Cookies
These cookies remember your preferences (such as language or region) to provide a more personalized experience.
Analytical Cookies
These cookies help us understand how visitors use our website. They allow us to analyze traffic, improve navigation, and optimize content and performance.
Marketing Cookies
These cookies may be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. Marketing cookies are only used where legally required consent has been obtained.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
For users located in the European Union, cookie processing is based on consent where required by applicable data protection laws (including GDPR).
7. Sharing Your Data
Personal information may be shared with payment service providers such as Stripe or PayPal, shipping carriers, analytics and customer support tools, and legal authorities when required by law.
8. International Transfers
Your personal data may be processed or stored outside your country, including in countries outside the EU. Where required by law, we apply appropriate safeguards (e.g., GDPR Standard Contractual Clauses).
9. How Long We Keep Your Data
Personal data is retained only for as long as necessary to provide services, comply with legal and tax obligations, and protect PDR-Tool’s rights or resolve disputes.
10. Your Rights Under This Privacy Policy
You have the right to access your personal data, request corrections, request deletion in accordance with applicable law, restrict or object to processing, receive your data in a structured format, and withdraw consent at any time.
11. Security
We implement strong technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure. If a breach occurs, we will notify affected users and authorities as required by law.
12. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have such data, contact us and we will delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The newest version will be published on our website with an updated effective date. Your continued use of the site after changes means you accept the updated policy.
14. Intellectual Property
All content published on this website, including product photographs, images, videos, product descriptions, logos, graphics, website design elements, and text materials, is the intellectual property of PDRTool and is protected by applicable copyright and trademark laws.
15. Contact Us
If you have questions about this Privacy Policy or your personal data:
PDRTool
📧 info@pdr-tool.com
🌐 https://pdr-tool.com
📍 [Ukraine, Kyiv, av. Grigorenka 38, 02144]
You can review the full text of the GDPR regulation on the official European Commission website: https://eur-lex.europa.eu/eli/reg/2016/679/oj