Contact Information
Our Location
02144 Ukraine Kyiv
Grihorenka 38
Phone Number
+38 063 775 36 84
+38 099 714 14 03
Email Address
info@pdr-tool.com
Contact us for any questions
Customer Support
Product & Order Assistance
We help professionals choose the right tools for efficient and safe paintless dent repair. Whether you are selecting a whale tail, PDR rods, knockdown, hammer, professional PDR light, our team provides clear guidance based on real workshop experience.
If you need assistance with product specifications, compatibility, or building a complete PDR tool set, we are ready to support you. We also provide help with order placement, shipping details, tracking information, warranty questions, and return conditions — ensuring a smooth and confident purchasing process.
For detailed information about delivery terms, please visit our Shipping Policy page. You can also review our Return & Refund Policy and Customs, Duties and Import Taxes pages for full details regarding returns, warranty conditions, and international tax regulations.
Technical Questions & Tool Compatibility
If you have technical questions about tool compatibility, dent access, or correct tool positioning, our support team can provide practical recommendations. For example, different repair situations require different solutions — from precision whale tails and flexible PDR rods to knockdown tools and reverse hammers designed for specific dent types.
We understand that choosing the right PDR equipment depends on panel structure, dent location, and technician preference. Therefore, we focus on providing realistic guidance based on hands-on experience. As a result, you can avoid unnecessary purchases and select tools that truly fit your workflow.
Wholesale & Professional Support
We work closely with professional PDR technicians, workshops, and distributors who require stable supply and dependable tools. If you are interested in wholesale purchases or long-term cooperation, our team will provide clear information about product availability, bulk pricing, and delivery options.
We understand how important consistency and reliability are for your business. That is why we focus on transparent communication, accurate stock updates, and practical support tailored to your workflow. Our goal is to build long-term partnerships based on trust, quality tools, and professional service.