Terms and Conditions

By placing an order on this website you agree to the following Terms and Conditions. Please read them carefully before completing your purchase. Last updated: 01/02/2026 Welcome to PDR Tools – Paintless Dent Repair Tools Store. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website or placing an order, you agree to comply with and be bound by these Terms.

1. General Information

This website is operated by PDR Tools. Throughout the site, the terms “we”, “us”, and “our” refer to PDR Tools. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

We specialize in Paintless Dent Repair (PDR) tools and accessories. We make every effort to display product descriptions, images, and specifications as accurately as possible. However, we cannot guarantee that all information is completely error-free. We reserve the right to:
  • modify or discontinue products
  • update product information
  • correct errors or inaccuracies
without prior notice.

3. Orders

By placing an order through our website, you confirm that:
  • you are legally capable of entering into binding contracts
  • the information provided during checkout is accurate
We reserve the right to cancel or refuse any order if necessary, including cases of suspected fraud or pricing errors.

4. Pricing

All prices listed on our website are subject to change without notice. Prices may vary depending on:
  • promotions
  • currency exchange rates
  • supplier changes
The final price will always be displayed at checkout before payment.

5. Shipping

Shipping information, delivery times, and processing details are described in our Shipping Policy. Please review the full policy here: Shipping Policy By placing an order, you agree to the shipping terms described on that page.

6. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or additional fees depending on the destination country. Customers are responsible for paying any customs charges required by their country. For more details, please review our: Customs and Duties Policy

7. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Return & Refund Policy. This policy explains:
  • return eligibility
  • time limits for returns
  • refund procedures
  • product conditions
Return & Refund Policy

8. Privacy

Your privacy is important to us. Information about how we collect, use, and protect your personal data can be found in our: Privacy Policy

9. Intellectual Property

All content on this website, including but not limited to:
  • product images
  • logos
  • graphics
  • text
  • website design
is the property of PDR Tools and may not be copied, reproduced, or distributed without permission.

10. Limitation of Liability

PDR Tools shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
  • the use of our website
  • delays in shipping
  • improper use of our tools
Customers are responsible for using tools safely and according to their intended purpose.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately once posted on this page.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us: Email: info@pdr-tool.com

13. Trademark Disclaimer

All trademarks, product names, and brand names used on this website are the property of their respective owners. The name “Carepoint” is used strictly for identification purposes to describe the products offered. PDR-Tool operates as an official distributor of Carepoint tools in Ukraine and does not claim ownership of the Carepoint trademark. All products are original and sourced from authorized European suppliers. Any reference to third-party brands does not imply ownership or unauthorized use.